Logistics

LOGISTICS & FULFILMENT

Wine Logistics, Handled Calmly and Precisely

Vintrail’s logistics solution is built to support wine sales, not complicate them.

It connects your orders directly to trusted logistics partners, automates documentation and shipping flows, and keeps both your team and your customers informed at every step.

You stay in control of when and how wines ship.Vintrail handles the execution.

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Connected to Your Wine Sales

Logistics in Vintrail is not a separate system. It is fully integrated into your sales workflows.

From POS, E-Boutique, allocations, or Wine Club orders, all shipments are managed from a single place, with full visibility on status, costs, and delivery.
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No manual handovers. No disconnected tools.

Preferred Logistics Partners, Preferential Conditions

Vintrail works with selected logistics partners specialized in wine shipping. These partnerships allow wineries to benefit from:

Preferential pricing

Proven international delivery flows

Automated data exchange

Reliable door-to-door service

The result is a smoother, more predictable logistics experience, for both winery and customer.

Full Control Over Shipping Timing

Wine shipping requires care and flexibility.
Within Vintrail, wineries can easily manage shipment status, including:
• On hold
• Ready for pick up
• Shipped
• Delivered

If conditions are not suitable, for example during extreme heat, orders can be placed on hold automatically. When conditions improve, you can filter held orders and release them for shipment in just a few clicks.

One-Click Shipping, Fully Automated

Once orders are ready to ship, Vintrail takes over the heavy lifting.
Through direct API connections with logistics partners, the system:
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• Sends all required order data automatically
• Generates shipping documentation and labels
• Schedules pickup directly with the carrier
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No emails. No paperwork. No manual coordination.

Door-to-Door Delivery, With Transparency

In the vast majority of destinations, deliveries are handled door to door.

In rare cases where door-to-door service is not available due to local regulations, Vintrail automatically informs the customer.

Ensuring clarity and trust throughout the process.

Customers Kept Informed, Automatically

Every change in shipment status triggers automatic notifications to the customer. From order preparation to pickup, shipping, and delivery, customers always know:

Where their order is

What stage it’s at

When to expect delivery

This reduces support requests and improves the overall buying experience.

All Costs Included, No Surprises

Vintrail’s logistics flows always include all relevant costs:
• Shipping
• Customs duties and Taxes
• Insurance
• Packaging (when required)

These details are transferred directly to the logistics partner, who has full visibility on each shipment. Pricing remains clear, for both winery and customer.

Simple, Transparent Billing

The financial flow is designed to stay simple.

• The winery collects payment from the customer, including logistics costs
• The logistics partner bills the winery directly, typically on a monthly basis

No complex reconciliations.No fragmented invoicing.
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Built for Scale and Peace of Mind

Vintrail’s logistics solution is designed to support growing direct-to-consumer sales, without adding operational stress. It offers:

Control over sensitive shipments

Automation where it matters

Clear communication

Reliable delivery worldwide

So logistics supports your business, instead of slowing it down.