Privacy

Welcome to Vintrail's Privacy Policy. At Vintrail ("Company," "we," "us," or "our"), we prioritize your privacy. This Privacy Policy is designed to help you, our users ("you" or "your"), comprehend the information we collect, how we collect it, and how we employ it.

Our Privacy Policy covers the following topics:

1. Information We Collect:
▪️Personally Identifiable Information
▪️Non-Personally Identifiable Information
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2. How We Collect Information:
▪️Personally Identifiable Information
▪️Non-Personally Identifiable Information
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3. How We Use the Information
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4. Information Sharing:
▪️With whom we may share information
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5. Security Measures
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6. Information Storage
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7. Legal Basis for Processing Information
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8. Your Rights and Choices

9. Third-Party Websites and Advertising
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10. How to Contact Us


We may update this Privacy Policy periodically, and it is your responsibility to stay informed by reading the updated terms posted on our websites. By continuing to use our websites after any updates, you acknowledge that you have read and consent to the revised privacy practices.

By registering or using our websites, you acknowledge that you have read and consent to our privacy practices outlined in this statement. This includes the use and disclosure of personally identifiable information for the purposes described below.

Note for European Union, Iceland, Lichtenstein, Norway, and the United Kingdom Residents:If you or your customers are residents of these regions, please review this Privacy Policy to understand additional rights you or your customers may have under the General Data Protection Regulation (GDPR).


Information We Gather and Track

1. Personally Identifiable Information:

▪️Registration Process: Company and/or trade name, contact name, telephone number, address, and email address.
▪️Utilization of Company Services: Information about your customers and prospective customers, including name, telephone number, and/or email address.
▪️Visitor Requests: Name and email address provided by non-registered visitors requesting information.
▪️Tradeshows and Webinars: Personally identifiable information collected during sponsored events.
▪️Video Views: Records of viewed videos before your viewing.Purchases: Personal and product information related to purchases.
▪️Online Surveys and Polling: Contact information and preferences collected during participation.
▪️Contact Information & Third-Party Data: Correspondence records and information received from third parties.



2. Non-Personally Identifiable Information:
We collect the following non-personally identifiable information:
▪️Cookies: Information collected through browser files to track website activity.
▪️Web Beacons: Electronic images used for various purposes, including counting visits and understanding usage.
▪️Log Files: Automatically gathered information stored in log files, such as IP addresses and browser type.
▪️Mobile Device Information: Data collected when our applications are open on your device, including location and device-specific details.
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Your privacy is important to us, and we appreciate your trust in Vintrail Pro. If you have any questions or concerns, please contact us.


How We Use Information We Gather and Track

Personally Identifiable Information:

We utilize personally identifiable information collected from registered users solely for the purpose of providing subscribed services and functionality. This information, whether related to the registered user or their customers, is stored in our databases and not shared with other registered users.
Examples of how we use this information include:
▪️Authorization: To grant access to appropriate services, pages, screens, and data in our system.
▪️Order Processing: Using database content for order fulfillment, including payment
▪️Promotional Activities: Sending promotional materials to your customers and potential customers at your request.
▪️Contest and Promotion Processing: To process and deliver entries and rewards for contests and promotions.
▪️Communication: To communicate with you about our sites, services, updates, and for customer and technical support.
▪️Legal Compliance: To comply with legal obligations, protect rights, and act in urgent circumstances for personal safety.
▪️Fraud Protection: To protect against fraud or potential fraud.
▪️Testimonials: Posting personal testimonials with your permission.


Non-Personally Identifiable Information:

Non-personally identifiable information is used for analytical purposes, site administration, and gathering demographic insights about our user base. We do not link this automatically collected data to personally identifiable information. Specific uses include:
▪️Trend Analysis: To analyze trends and user movements around the site.
▪️Demographic Insights: To gather demographic information about our user base as a whole.
▪️Aggregated Reports: To create aggregate reports on user demographics and traffic patterns for advertisers, sponsors, and partners.


Use of Google User Data:

In compliance with Google’s policies, we use Google user data solely for:
▪️Verifying user identity.
▪️Enabling access to application features.
▪️Enhancing user experience through personalization.
▪️Technical and customer support.

Google user data is not used for advertising, profiling, or any other unauthorized purposes.
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OAuth Scopes Used

‍Vintrail Pro requests the following OAuth scopes, solely to improve functionality and provide services:
‍https://www.googleapis.com/auth/userinfo.email: To access and verify your email address for account creation and support purposes.
‍https://www.googleapis.com/auth/userinfo.profile: To personalize your experience and create a user profile.

All scopes are used solely to enhance our application’s functionality and will not be used for unauthorized purposes.


Information Sharing

We prioritize confidentiality and only share information as follows:
▪️Service Providers: Data is shared with third parties providing services on our behalf, such as technology providers and payment processors, strictly to enhance our services.
▪️Legal Compliance: We may disclose information as required by law or to protect our rights.
▪️Google User Data: We do not share Google user data with any third party for purposes unrelated to the improvement or delivery of our services.


Security

We adhere to industry standards to protect your information, including encryption and access controls. For Google user data, additional safeguards include:
▪️Encryption of data during transmission and storage.
▪️Access restrictions to authorized personnel only.
▪️Regular audits to ensure compliance with Google’s security requirements.


Storage of Information

We retain personal data for a reasonable period to fulfill intended purposes and comply with legal obligations. Data collected via Google APIs is retained only as long as necessary for its intended use and is promptly deleted upon account deletion or user request.


Legal Basis for Processing

We process personal information based on:
▪️Consent: Subject to your consent as described in this Privacy Policy.
▪️Performance of a Contract: Necessary to fulfill our contractual obligations.
▪️Legitimate Interests: Improving our services and processing technical and personal information for marketing purposes, in compliance with applicable laws.


Your Rights and Choices

We maintain regular communication with our registered users via email, using their email addresses for various purposes such as confirming requests, notifying about payments, updating on product and service changes, and fulfilling legal disclosure requirements. While users can opt-out of all email communications by clicking the "unsubscribe" link, it's important to note that in certain circumstances, a few additional messages may be received until the opt-out request is processed. Even if you opt out of marketing communications, non-promotional communications related to your account or ongoing business relations may still be sent.

You have the right to:
▪️Request Information: Contact us to inquire about the personal data collected from you.
▪️Correction, Modification, or Deletion: Request the correction, modification, or deletion of your personal information, which we will endeavor to honor subject to legal and contractual obligations.

For inquiries or requests related to personal data, please email Compliance at admin@vintrail.com.


Data Processed

Our Company provides online tools to our customers for managing their services businesses. This includes access to tools by their own customers, who submit data to our web services. The data processed includes information about customers, sales prospects, point-of-sale services, inventory management, and goods ordering. Company customers and their customers determine the data submitted.


Purposes of Data Processing
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We process data submitted by our customers for the purpose of providing online services. This includes accessing data to provide services, address technical issues, and follow customer instructions or contractual requirements.


Inquiries and Complaints

If you believe your personal data falls within the scope of the GDPR or other applicable laws, you may direct inquiries or complaints regarding compliance to the provided address. Company commits to responding within 45 days and providing recourse at no cost to you.


Your Rights to Access, Limit Use, and Limit Disclosure
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Residents of the EU, Iceland, Lichtenstein, Norway, and certain jurisdictions have rights to access, limit use, and limit disclosure of their personal data. As Company personnel have limited access to customer-submitted data, requests should include the name of the Company customer who submitted the data. We will refer your request to that customer and support them in responding.


Compelled Disclosure

Company may disclose personal information in response to lawful requests by public authorities, meeting national security or law enforcement requirements.


Third-Party Websites and Advertisers

Our websites may link to third-party websites or use third-party advertisers. While we strive for privacy-respecting partnerships, we are not responsible for the privacy practices of third parties.


Compliance with Google’s Data Policies
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‍To comply with Google’s requirements:
▪️Prohibited Use: Google user data is used only to provide or improve application functionality.
▪️No Unauthorized Sharing: Google user data is not transferred to third parties for unrelated purposes.
▪️OAuth Scopes Transparency: Requested OAuth scopes are limited to necessary functionality and disclosed to users.
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Notice for Copyright Infringement Claims

To notify us of alleged copyright violations, provide a physical or electronic signature, identification of the copyrighted work, contact information, a statement of good faith belief, and accuracy under penalty of perjury. Notify admin@vintrail.com for effective communication.


How to Contact Us
‍For questions or concerns about our privacy practices, contact:
‍Email: admin@vintrail.com
‍Google Compliance: admin@vintrail.com