Privacy

Welcome to Vintrail's Privacy Policy. At Vintrail ("Company," "we," "us," or "our"), we prioritize your privacy. This Privacy Policy is designed to help you, our users ("you" or "your"), comprehend the information we collect, how we collect it, and how we employ it.

Our Privacy Policy covers the following topics:

1. Information We Collect:
▪️Personally Identifiable Information
▪️Non-Personally Identifiable Information
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2. How We Collect Information:
▪️Personally Identifiable Information
▪️Non-Personally Identifiable Information
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3. How We Use the Information
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4. Information Sharing:
▪️With whom we may share information
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5. Security Measures
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6. Information Storage
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7. Legal Basis for Processing Information
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8. Your Rights and Choices

9. Third-Party Websites and Advertising
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10. How to Contact Us


We may update this Privacy Policy periodically, and it is your responsibility to stay informed by reading the updated terms posted on our websites. By continuing to use our websites after any updates, you acknowledge that you have read and consent to the revised privacy practices.

By registering or using our websites, you acknowledge that you have read and consent to our privacy practices outlined in this statement. This includes the use and disclosure of personally identifiable information for the purposes described below.

Note for European Union, Iceland, Lichtenstein, Norway, and the United Kingdom Residents:If you or your customers are residents of these regions, please review this Privacy Policy to understand additional rights you or your customers may have under the General Data Protection Regulation (GDPR).


Information We Gather and Track

1. Personally Identifiable Information:

▪️Registration Process: Company and/or trade name, contact name, telephone number, address, and email address.
▪️Utilization of Company Services: Information about your customers and prospective customers, including name, telephone number, and/or email address.
▪️Visitor Requests: Name and email address provided by non-registered visitors requesting information.
▪️Tradeshows and Webinars: Personally identifiable information collected during sponsored events.
▪️Video Views: Records of viewed videos before your viewing.Purchases: Personal and product information related to purchases.
▪️Online Surveys and Polling: Contact information and preferences collected during participation.
▪️Contact Information & Third-Party Data: Correspondence records and information received from third parties.



2. Non-Personally Identifiable Information:

▪️Cookies: Information collected through browser files to track website activity.
▪️Web Beacons: Electronic images used for various purposes, including counting visits and understanding usage.
▪️Log Files: Automatically gathered information stored in log files, such as IP addresses and browser type.
▪️Mobile Device Information: Data collected when our applications are open on your device, including location and device-specific details.
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Your privacy is important to us, and we appreciate your trust in Vintrail Platform Inc. If you have any questions or concerns, please contact us.


How We Use Information We Gather and Track

Personally Identifiable Information:

We utilize personally identifiable information collected from registered users solely for the purpose of providing subscribed services and functionality. This information, whether related to the registered user or their customers, is stored in our databases and not shared with other registered users.
Examples of how we use this information include:
▪️Authorization: To grant access to appropriate services, pages, screens, and data in our system.
▪️Order Processing: To use database content for order fulfillment, contingent on appropriate credit card applicability.
▪️Promotional Activities: To send promotional materials to your customers and potential customers as per your requests.
▪️Contest and Promotion Processing: To process and deliver entries and rewards for contests and promotions.
▪️Communication: To communicate with you about our sites, services, updates, and for customer and technical support.
▪️Legal Compliance: To comply with legal obligations, protect rights, and act in urgent circumstances for personal safety.
▪️Fraud Protection: To protect against fraud or potential fraud.
▪️Testimonials: With your permission, we may post personal testimonials you provide.

Non-Personally Identifiable Information:

Non-personally identifiable information is used for analytical purposes, site administration, and gathering demographic insights about our user base. We do not link this automatically collected data to personally identifiable information. Specific uses include:
▪️Trend Analysis: To analyze trends and user movements around the site.
▪️Demographic Insights: To gather demographic information about our user base as a whole.
▪️Aggregated Reports: To create aggregate reports on user demographics and traffic patterns for advertisers, sponsors, and partners.


Information Sharing

We prioritize the confidentiality of financial and accounting data input by our registered users. While we do share personal data with third parties providing services on our behalf, such as technology providers and payment processors, it is done as per our role as a data controller or processor. We may disclose aggregated information about our website to third parties for effective advertising, and we display personal testimonials with customer consent.


Security

We adhere to industry standards to protect both personally identifiable and financial information during transmission and storage. While we strive for security, no method is entirely foolproof. In the event of a security breach, we will make efforts to notify affected individuals electronically. Users are encouraged to take additional protective steps and promptly notify us if they suspect a compromise.


Storage of Information

We retain collected personal data for a reasonable period, fulfilling the intended purposes, contractual obligations, and complying with statutory limitations. Data is securely stored and managed according to applicable laws.


Legal Basis for Processing

We process personal information based on:
▪️Consent: Subject to your consent as described in this Privacy Policy.
▪️Performance of a Contract: Necessary to fulfill our contractual obligations.
▪️Legitimate Interests: Serving our legitimate interests and those of third parties, providing and improving services, and processing technical and personal information for marketing purposes.


Your Rights and Choices

We maintain regular communication with our registered users via email, using their email addresses for various purposes such as confirming requests, notifying about payments, updating on product and service changes, and fulfilling legal disclosure requirements. While users can opt-out of all email communications by clicking the "unsubscribe" link, it's important to note that in certain circumstances, a few additional messages may be received until the opt-out request is processed. Even if you opt out of marketing communications, non-promotional communications related to your account or ongoing business relations may still be sent.

You have the right to:
▪️Request Information: Contact us to inquire about the personal data collected from you.
▪️Correction, Modification, or Deletion: Request the correction, modification, or deletion of your personal information, which we will endeavor to honor subject to legal and contractual obligations.

For inquiries or requests related to personal data, please email Compliance at admin@vintrail.com. Our Director for Compliance oversees our privacy programs.Subject to local law, additional rights under the laws of your jurisdiction regarding your personal data may exist, including the right to complain to your local data protection authority.


Data Processed

Our Company provides online tools to our customers for managing their services businesses. This includes access to tools by their own customers, who submit data to our web services. The data processed includes information about customers, sales prospects, point-of-sale services, inventory management, and goods ordering. Company customers and their customers determine the data submitted.


Purposes of Data Processing
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We process data submitted by our customers for the purpose of providing online services. This includes accessing data to provide services, address technical issues, and follow customer instructions or contractual requirements.


Inquiries and Complaints

If you believe your personal data falls within the scope of the GDPR or other applicable laws, you may direct inquiries or complaints regarding compliance to the provided address. Company commits to responding within 45 days and providing recourse at no cost to you.


Third Parties and Personal Data
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We engage limited third-party service providers to assist in providing services. These providers may access, process, or store personal data in the course of service provision. Company maintains contracts with these third parties to ensure compliance with obligations, and Company may be liable for any failure on their part.


Your Rights to Access, Limit Use, and Limit Disclosure
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Residents of the EU, Iceland, Lichtenstein, Norway, and certain jurisdictions have rights to access, limit use, and limit disclosure of their personal data. As Company personnel have limited access to customer-submitted data, requests should include the name of the Company customer who submitted the data. We will refer your request to that customer and support them in responding.


Compelled Disclosure

Companies may disclose personal information in response to lawful requests by public authorities, meeting national security or law enforcement requirements.


Third-Party Websites and Advertisers

Our websites may link to third-party websites, and we may use third-party advertisers. While we strive for privacy-respecting partnerships, we are not responsible for the privacy practices of third parties. Users should be aware of leaving our website and review the terms of use and privacy policies of each third party.
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Notice for Copyright Infringement Claims

To notify us of alleged copyright violations, provide a physical or electronic signature, identification of the copyrighted work, contact information, a statement of good faith belief, and accuracy under penalty of perjury. Notify admin@vintrail.com for effective communication.